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HELP GUIDE

Welcome to our Help Desk Here you’ll find answers to the most common Questions

Contact our Support for more Help.

Why am I not receiving password reset emails?

Several reasons could account for this issue. Please check if:

Ensure that your personal mailbox is not full.
Check if delivered emails have been flagged as [Spam/Junk].
Consider the possibility of delays due to network issues.
Confirm that the email address provided during registration is correct.
If the problem persists, kindly reach out to our 24/7 customer support team for further assistance