HELP GUIDE
Welcome to our Help Desk Here you’ll find answers to the most common Questions
Contact our Support for more Help.
Technical
- Can I place bets using my mobile phone?
- What is the wagering requirement?
- How to download Betvisa APP? (Android)
- Customer support is unreachable. What should I do
- What happens if I disconnect from a game?
- What should I do in case of an error or dispute?
- Is the Betvisa APP free?
- Is Betvisa APP available in Google Play store?
- What is the Betvisa APP file size?
- How do I know if my device is compatible with the Betvisa APP (Android)?
- How can I clear the Betvisa APP (Android) cache and app data?
- Can I login to my Betvisa account on 2 devices at the same time?
- What web browsers does the Betvisa site support?
- Do I need to change any browser configurations?
- How to clear browser cookies and caches?
- What information should I provide when contacting the customer support team regarding a Website/Mobile Site issue?
- What information should I provide when contacting customer services regarding the Betvisa APP?
- How do I find the device information of my mobile phone?
- How do I find my device IP address?
- Why can’t I install the Betvisa app on my phone?