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HELP GUIDE

Welcome to our Help Desk Here you’ll find answers to the most common Questions

Contact our Support for more Help.

What is the wagering requirement?

The wagering requirement, also referred to as the turnover requirement, is a multiplier indicating the number of times you must play through a deposit or bonus before being eligible to withdraw any winnings.

There are two situations:

1. Without applying for any promotion
For example: If I deposit BDT 500 without applying for any promotion, I am required to fulfill a 1x wagering requirement, equivalent to playing BDT 500 on any games, before I can withdraw any pending winnings gained.

2. Applying for a promotion
For example, if I receive a casino bonus of BDT 500 with 10x wagering requirements, it implies that I need to wager a minimum of BDT 5,000 on qualifying games before being able to withdraw any pending winnings gained.

Note: Wagers on certain games in our collection may not contribute fully to the wagering requirement; Standard Game Weightings could be applicable. Please always check the terms and conditions to clarify this