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HELP GUIDE

Welcome to our Help Desk Here you’ll find answers to the most common Questions

Contact our Support for more Help.

What happens if I disconnect from the internet while placing my bets?

If your bets have been successfully placed, they will remain active even if you have lost your internet connection. Upon reconnecting to your account, you can check the event results on the results page and review the outcomes of your bets in the My Account (for Exchange betting) or Statement (for Sportsbook betting) section.

In the case of bets that were unsuccessful due to a lost internet connection, your balance will not be deducted. Upon reconnecting, you can simply log in again to continue without any deductions. If you are uncertain about whether your bets were successfully placed, you can always review your betting activities in the My Account (for Exchange betting) or Statement (for Sportsbook betting) section for clarification. This allows you to stay informed about the status of your wagers and ensures transparency in your betting history.