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HELP GUIDE

Welcome to our Help Desk Here you’ll find answers to the most common Questions

Contact our Support for more Help.

What can I do if the web page is being redirected to another website or being DNS hijacked

“If you experience a redirect to another website after clicking on our site, follow these straightforward steps to manually correct the local DNS:

Step 1: Click the [Start] button in the lower left corner of your desktop and select [Settings], click [Network and Internet], and then click [Network and Sharing Center].

Step 2: Click on [Change adapter settings].

Step 3: Right-click the active network connection and click [Properties] in the pop-up menu.

Step 4: Select [Internet Protocol Version 4 (TCP / IPv4)], and then click [Properties]

Step 5: Select [Use the following DNS server address], enter [8.8.8.8 as the preferred DNS server] and [8.8.4.4 as the alternate DNS server], and then click [OK].”